Shipping & Returns Policy

Shipping and Delivery

It's always our goal to make your ordering process as efficient as possible.

All orders will be shipped within 1-2 business days of receipt. The postal time is between 2 to 5 business days for Canada and the USA.

Free shipping is automatically applied on all orders over $380 before tax.

The cost of shipping in Canada and United States is a flat fee of $9.99, applied for international shipping as well.


Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at and send your item to:   15-265 Rue Melrose, Montreal,   Quebec,   Canada.    H4H 1T2.


To return your product, you should mail your product to: 15-265 Rue Melrose, Montreal,   Quebec,   Canada.  H4H 1T2. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Return Exceptions
The items cannot be returned if they are opened.

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